Privacy Policy

Introduction

This Privacy Policy explains how All Dine Grill collects, uses and protects your personal information when you visit our website at https://alldinegrill.com, make a reservation, enquire about private events or otherwise interact with our restaurant. We are committed to handling your information responsibly and in accordance with applicable Australian privacy laws.

Information We Collect

We may collect personal information that you voluntarily provide when you use our website or contact us, including:

• Identification details such as your name
• Contact details such as your email address and phone number
• Reservation details including date, time, party size and any special requests
• Details related to private dining, corporate dinners or event enquiries
• Information submitted through our online forms on the Contact Us page, including any additional notes you choose to provide
• Preferences related to dining, accessibility needs or dietary requirements that you share with us

We may also collect limited technical information automatically when you use our website, such as browser type, device information, general location data based on your IP address and pages visited. This information is typically collected in aggregated form for analytics and performance purposes and is not used to identify you directly.

Use of Information

We use the information we collect for the following purposes:

• To process and manage table reservations and confirm your bookings
• To respond to your enquiries submitted via our website, email or phone
• To coordinate private dining, corporate dinners, team-building events and other restaurant functions
• To provide customer service and support before, during and after your visit
• To share relevant updates about your reservation or event, including schedule changes or special instructions
• To send you optional service communications when you have requested them, such as confirmation emails or follow-up messages
• To maintain the security and performance of our website and digital systems
• To understand how guests use our website so we can improve our services, content and user experience

All poker activities at All Dine Grill are organised solely as social and recreational entertainment within the restaurant. Your information is never used to promote or facilitate real-money gambling, online poker, sports betting, casino services or any form of wagering.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and support our restaurant operations. Cookies are small data files stored on your device when you visit a website.

We may use cookies to:

• Enable core website functionality and secure browsing
• Remember your preferences, such as language or form details you choose to save
• Support our reservation forms and contact features
• Gather aggregated usage analytics to understand website traffic and performance

No personal financial data, payment card information or browsing behaviour related to gambling, betting, online casino or online poker services is collected or permitted through our cookies or tracking tools.

You can manage or disable cookies through your browser settings. However, some website features may not function correctly if certain cookies are disabled. For more information on how we use cookies, please refer to our dedicated Cookie Policy.

Sharing of Information

We do not sell, trade or rent your personal information to third parties. Your data is shared only in limited circumstances, including:

• With trusted service providers who support our reservation systems, event management tools, website hosting, email delivery or analytics
• With professional advisers such as legal or accounting services when required for our business operations
• When we are legally required to do so by a court order, regulatory authority or applicable law

Any third-party service providers engaged by All Dine Grill are required to handle your information securely and only in accordance with our instructions and this Privacy Policy. They are not permitted to use your data for their own independent purposes, including gambling or betting-related marketing.

Data Security

We take reasonable, industry-standard measures to protect the personal information we hold from unauthorised access, alteration, disclosure or misuse. These measures may include:

• Secure hosting environments and access controls for digital systems
• Encryption and secure transmission protocols where appropriate
• Restricted access to personal data for authorised staff and service providers only
• Internal procedures for managing and storing reservation and enquiry information

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to continually reviewing and improving our safeguards.

Access & Control of Your Information

You have certain rights in relation to the personal information we hold about you, subject to applicable Australian privacy laws. These may include the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate, incomplete or outdated information
• Request deletion of your personal information where it is no longer required for our business or legal purposes
• Withdraw consent to specific uses of your information, where consent is the basis for processing

If you would like to exercise any of these rights or have questions about how your data is handled, please contact us using the details provided on our Contact Us page. For security reasons, we may need to verify your identity before fulfilling your request.

Children's Privacy

All Dine Grill is a family-friendly venue. Our website and services are intended for use by adults and by families accompanied by adults. We do not knowingly collect personal information from individuals under the age of 16 without the consent of a parent or legal guardian.

If you believe that a child under 16 has provided us with personal information without appropriate consent, please contact us via the Contact Us page so we can review and, where appropriate, delete the information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or how we operate All Dine Grill. Any updates will be posted on this page with an updated revision date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website or services after changes are published indicates your acceptance of the revised policy.

Last updated: 13 July 2026